Terms of Service - PDF Master Pro | Free PDF Tools Usage Agreement

Terms of Service

Read our comprehensive terms and conditions for using PDF Master Pro's free PDF tools, PDF converter, PDF merger, PDF splitter, PDF editor, and all our 30+ online PDF tools.

Last Updated: December 2024 | Effective Date: January 1, 2024

Welcome to PDF Master Pro

By using our free PDF tools, PDF converter, PDF merger, PDF splitter, PDF editor, and other PDF services, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

Welcome to PDF Master Pro, your premier destination for free online PDF tools, PDF converter, PDF merger, PDF splitter, PDF editor, and comprehensive PDF manipulation services. By accessing or using any of our PDF tools, PDF converter services, PDF merger functionality, PDF splitter features, PDF editor capabilities, or any other services provided through our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms of Service constitute a legally binding agreement between you ("User," "you," or "your") and PDF Master Pro ("we," "us," or "our") regarding your use of our PDF tools, PDF converter, PDF merger, PDF splitter, PDF editor, and all related services. If you do not agree to these terms, please do not use our PDF tools or any of our services.

Important: By using our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor, you represent that you are at least 18 years old or have the legal capacity to enter into this agreement in your jurisdiction.

Our PDF tools platform is designed to provide users with comprehensive PDF manipulation capabilities, including but not limited to PDF conversion, PDF merging, PDF splitting, PDF editing, PDF compression, PDF protection, PDF watermarking, and many other PDF-related functionalities. All users must comply with these terms when using any of our PDF tools.

2. Description of Services

PDF Master Pro provides a comprehensive suite of free online PDF tools designed to meet all your PDF manipulation needs. Our services include, but are not limited to, the following PDF tools and PDF converter functionalities:

Core PDF Tools and PDF Converter Services:

  • PDF Merger: Combine multiple PDF files into a single document using our advanced PDF merger tool
  • PDF Splitter: Divide large PDF documents into smaller, manageable files with our PDF splitter
  • PDF Converter: Convert PDF files to various formats including Word, Excel, PowerPoint, JPG, PNG, and more
  • PDF Editor: Edit PDF content, add text, images, annotations, and signatures using our online PDF editor
  • PDF Compressor: Reduce PDF file sizes while maintaining quality with our PDF compression tool
  • PDF Protector: Add password protection and encryption to secure your PDF documents
  • PDF Watermark Tool: Add custom watermarks to your PDF files for branding or security
  • OCR PDF Tool: Convert scanned documents and images into searchable PDF text

Advanced PDF Tools and Features:

  • Document to PDF Converters: Convert Word to PDF, Excel to PDF, PowerPoint to PDF, and other formats
  • Image to PDF Converters: Convert JPG to PDF, PNG to PDF, TIFF to PDF, and other image formats
  • PDF to Document Converters: Convert PDF to Word, PDF to Excel, PDF to PowerPoint with high accuracy
  • PDF to Image Converters: Extract images from PDF or convert PDF pages to JPG, PNG formats
  • PDF Organization Tools: Rotate, reorder, delete, and organize PDF pages
  • PDF Signing Tools: Add electronic signatures and digital signatures to PDF documents
  • PDF Annotation Tools: Add comments, highlights, shapes, and annotations to PDF files
  • PDF Metadata Editor: Edit PDF properties, title, author, subject, and keywords
Service Availability: While we strive to maintain 100% uptime for our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor services, we cannot guarantee uninterrupted availability. Maintenance, updates, or technical issues may temporarily affect service availability.

All our PDF tools are designed to work directly in your web browser without requiring any software downloads or installations. We continuously update and improve our PDF tools, PDF converter capabilities, PDF merger functionality, PDF splitter features, and PDF editor tools to provide the best user experience and maintain compatibility with the latest PDF standards.

3. User Accounts and Registration

PDF Master Pro is designed to provide immediate access to our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor without requiring mandatory user registration. However, we may offer optional account creation for enhanced features and personalized experiences.

Guest Usage of PDF Tools:

You can use most of our PDF tools, including PDF converter, PDF merger, PDF splitter, PDF editor, and PDF compressor, as a guest user without creating an account. Guest users have access to our core PDF tools with standard processing limits and features.

Optional Account Registration:

Creating an account with PDF Master Pro may provide additional benefits such as:

  • Higher file size limits for PDF tools, PDF converter, PDF merger, and PDF splitter operations
  • Faster processing speeds for PDF editing and conversion tasks
  • Access to premium PDF tools and advanced PDF editor features
  • File history and cloud storage for processed PDF documents
  • Batch processing capabilities for multiple PDF files
  • Priority customer support for PDF tools-related issues

Account Security Responsibilities:

If you choose to create an account, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account when using our PDF tools
  • Immediately notifying us of any unauthorized use of your account
  • Ensuring your account information remains accurate and up-to-date
Account Security: We recommend using strong, unique passwords for your PDF Master Pro account and enabling two-factor authentication when available to protect your access to premium PDF tools and features.

4. Acceptable Use Policy

When using PDF Master Pro's PDF tools, PDF converter, PDF merger, PDF splitter, PDF editor, or any other services, you must comply with our Acceptable Use Policy. This policy ensures a safe, legal, and positive experience for all users of our PDF tools platform.

Permitted Uses of PDF Tools:

  • Using our PDF converter to convert documents for legitimate personal or business purposes
  • Utilizing PDF merger to combine documents you own or have permission to modify
  • Employing PDF splitter to divide documents for authorized use
  • Using PDF editor to modify documents you have the legal right to edit
  • Processing PDF files for educational, research, or academic purposes
  • Converting and editing PDF documents for non-commercial personal use
  • Using PDF tools for legitimate business document management

Prohibited Uses of PDF Tools:

You agree NOT to use our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor for:

  • Processing copyrighted documents without proper authorization
  • Creating, distributing, or processing illegal, harmful, or offensive content
  • Attempting to bypass security measures or password protection of PDF files you don't own
  • Using PDF tools to facilitate fraud, identity theft, or other criminal activities
  • Processing confidential or sensitive documents belonging to others without permission
  • Overloading our PDF tools infrastructure through excessive automated requests
  • Reverse engineering, decompiling, or attempting to extract source code from our PDF tools
  • Using PDF tools to process malware, viruses, or other malicious files
  • Violating any applicable laws or regulations while using our PDF services
Legal Compliance: Users are solely responsible for ensuring that their use of PDF Master Pro's PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor complies with all applicable local, state, national, and international laws and regulations.

File Content Responsibility:

You represent and warrant that:

  • You own or have the necessary rights to all files processed through our PDF tools
  • Your use of PDF converter, PDF merger, PDF splitter, or PDF editor does not infringe on third-party rights
  • Files you process do not contain viruses, malware, or other harmful code
  • You will not upload or process illegal, defamatory, or offensive content

5. PDF Tools Usage Guidelines and Limitations

To ensure optimal performance and fair usage of our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor for all users, we have established the following usage guidelines and limitations.

File Size and Processing Limits:

  • Maximum File Size: Individual PDF files processed through our PDF tools may not exceed 100MB for guest users
  • PDF Merger Limits: You can merge up to 20 PDF files in a single operation using our PDF merger
  • PDF Splitter Limits: PDF files can be split into a maximum of 200 individual pages using our PDF splitter
  • PDF Converter Limits: Batch conversion through our PDF converter is limited to 10 files per session for guest users
  • Daily Usage Limits: Guest users can process up to 50 files per day across all PDF tools

Supported File Formats:

Our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor support the following file formats:

  • Input Formats for PDF Converter: Word (DOC, DOCX), Excel (XLS, XLSX), PowerPoint (PPT, PPTX), Images (JPG, PNG, GIF, TIFF), Text (TXT), HTML, RTF
  • Output Formats from PDF Converter: Word (DOCX), Excel (XLSX), PowerPoint (PPTX), Images (JPG, PNG), Text (TXT), HTML, EPUB
  • PDF Tools Compatibility: All PDF tools work with PDF versions 1.4 through 2.0
  • Image Quality: Our PDF converter maintains high-quality conversion with adjustable compression settings

Processing Time and Performance:

  • PDF Tools Processing: Most operations complete within 30 seconds for standard file sizes
  • PDF Converter Speed: Conversion times vary based on file complexity and format
  • PDF Merger Efficiency: Merging multiple PDF files typically completes within 15-60 seconds
  • PDF Editor Response: Real-time editing features provide immediate feedback
  • Queue System: During peak usage, files may be queued for processing
Premium Features: Registered users may access enhanced limits, faster processing, and additional PDF tools features. Premium accounts offer increased file size limits, batch processing, and priority support.

File Security and Automatic Deletion:

We prioritize the security and privacy of your documents when using our PDF tools:

  • All files uploaded to our PDF tools are automatically deleted within 1 hour of processing
  • Processed files from PDF converter, PDF merger, PDF splitter, and PDF editor are temporarily stored for download
  • We use SSL encryption for all file transfers to our PDF tools platform
  • No human access to your files during automated PDF tools processing
  • Users can manually delete processed files immediately after download

6. Privacy and Data Protection

Your privacy is paramount when using PDF Master Pro's PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor. We are committed to protecting your personal information and document privacy throughout your use of our PDF tools platform.

Data Collection and PDF Tools Usage:

When you use our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor, we may collect:

  • Technical Information: IP address, browser type, device information, and PDF tools usage patterns
  • Usage Analytics: Which PDF tools you use, frequency of use, and performance metrics
  • File Metadata: Basic file information (size, type, creation date) but not file content
  • Account Information: If you register, we collect email, name, and account preferences
  • Support Communications: Information you provide when contacting us about PDF tools issues

Document Processing and Storage:

  • Files uploaded to our PDF tools are processed on secure servers with encryption
  • We do not read, store permanently, or share the content of your PDF documents
  • All files are automatically deleted from our servers within 1 hour of processing
  • Temporary storage is used only for PDF tools processing and immediate download
  • We employ industry-standard security measures to protect your documents during processing

Third-Party Services and PDF Tools:

Our PDF tools platform may integrate with third-party services for enhanced functionality:

  • Analytics services to improve PDF tools performance and user experience
  • Cloud storage providers for optional file backup features
  • Payment processors for premium PDF tools subscriptions
  • Content delivery networks to optimize PDF tools loading speeds
Sensitive Documents: While we employ robust security measures, we recommend against processing highly sensitive, confidential, or classified documents through any online PDF tools platform, including ours.

Your Privacy Rights:

As a user of our PDF tools, you have the right to:

  • Access information about how your data is used in our PDF tools platform
  • Request deletion of your account and associated data
  • Opt-out of non-essential data collection for PDF tools analytics
  • Receive a copy of your personal data in a portable format
  • Correct inaccurate personal information in your account

7. Intellectual Property Rights

PDF Master Pro respects intellectual property rights and expects users of our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor to do the same. This section outlines the intellectual property considerations when using our PDF tools platform.

PDF Master Pro's Intellectual Property:

All intellectual property rights in our PDF tools, PDF converter, PDF merger, PDF splitter, PDF editor, and related services belong to PDF Master Pro, including:

  • Software code, algorithms, and technology powering our PDF tools
  • User interface design, layout, and visual elements of our PDF tools platform
  • Trademarks, logos, and branding associated with PDF Master Pro
  • Documentation, tutorials, and help content for our PDF tools
  • Proprietary methods and processes for PDF conversion, merging, splitting, and editing
  • Database structures and content organization systems

User Content and Document Rights:

When using our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor:

  • You retain all ownership rights to your original documents and files
  • You grant us a temporary, limited license to process your files through our PDF tools
  • This license expires automatically when files are deleted from our servers
  • We do not claim ownership of documents processed through our PDF tools
  • You are responsible for ensuring you have rights to all documents you process

Copyright Compliance:

Users of our PDF tools must respect copyright laws:

  • Only process documents you own or have permission to modify using our PDF tools
  • Do not use PDF converter, PDF merger, PDF splitter, or PDF editor to infringe copyrights
  • Respect the intellectual property rights of content creators and publishers
  • Comply with fair use guidelines when processing copyrighted materials
Copyright Infringement: PDF Master Pro will respond to valid copyright infringement claims and may suspend access to PDF tools for users who repeatedly violate intellectual property rights.

Permitted Uses of PDF Tools Technology:

  • You may use our PDF tools for personal, educational, and commercial document processing
  • You may share results from our PDF converter, PDF merger, PDF splitter, and PDF editor
  • You may not reverse engineer, copy, or redistribute our PDF tools software
  • You may not create competing services using our PDF tools technology

Trademark Usage:

The "PDF Master Pro" name, logo, and related trademarks are our exclusive property. You may not use our trademarks without explicit written permission, except when referring to our PDF tools services in a factual, non-commercial context.

8. Disclaimers and Limitations of Liability

While PDF Master Pro strives to provide reliable and high-quality PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor services, we must establish certain disclaimers and limitations to protect both our users and our business.

Service Disclaimers for PDF Tools:

Our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Guarantees of uninterrupted or error-free operation of PDF tools
  • Warranties regarding the accuracy or completeness of PDF conversion results
  • Guarantees of perfect file format compatibility across all PDF tools
  • Warranties regarding the security or privacy of file processing

Accuracy and Quality of PDF Tools Output:

While we continuously improve our PDF tools algorithms:

  • PDF converter results may vary depending on source file complexity and format
  • PDF merger operations may occasionally result in formatting changes
  • PDF splitter functionality may not preserve all interactive elements
  • PDF editor changes may affect document layout or formatting
  • OCR accuracy in our PDF tools depends on source document quality
  • Users should verify all processed documents before use in critical applications
Critical Documents Warning: Always verify the output from our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor before using processed documents for legal, medical, financial, or other critical purposes.

Limitation of Liability:

To the maximum extent permitted by law, PDF Master Pro shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor
  • Loss or corruption of data during PDF tools processing
  • Inaccuracies or errors in PDF conversion, merging, splitting, or editing results
  • Unauthorized access to or disclosure of your files or information
  • Interruptions or delays in PDF tools service availability
  • Any reliance on information or results obtained through our PDF tools

Maximum Liability Cap:

In no event shall PDF Master Pro's total liability to you for all damages, losses, and causes of action arising from your use of our PDF tools exceed the amount you paid us (if any) for using our services in the twelve months preceding the claim.

Indemnification:

You agree to indemnify, defend, and hold harmless PDF Master Pro from any claims, damages, or expenses arising from:

  • Your use of our PDF tools in violation of these Terms of Service
  • Your processing of documents through our PDF tools without proper authorization
  • Any content you upload or process using our PDF converter, PDF merger, PDF splitter, or PDF editor
  • Your violation of any third-party rights while using our PDF tools

9. Termination of Service

This section outlines the circumstances under which access to PDF Master Pro's PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor services may be terminated, either by you or by us.

Termination by User:

You may stop using our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor at any time without notice. If you have created an account:

  • You may delete your account through the account settings
  • Account deletion will remove your personal information and usage history
  • Files currently being processed through our PDF tools will complete normally
  • Premium subscriptions will be cancelled according to our refund policy

Termination by PDF Master Pro:

We reserve the right to suspend or terminate your access to our PDF tools for:

  • Violation of these Terms of Service or our Acceptable Use Policy
  • Abuse of our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor services
  • Attempting to compromise the security or integrity of our PDF tools platform
  • Use of our PDF tools for illegal or unauthorized purposes
  • Excessive usage that impacts service quality for other users
  • Non-payment of fees for premium PDF tools features (if applicable)

Immediate Termination Circumstances:

We may immediately terminate access to our PDF tools without prior notice if:

  • You engage in illegal activities using our PDF tools platform
  • You attempt to hack, disrupt, or damage our PDF tools infrastructure
  • You violate intellectual property rights through our PDF converter, PDF merger, PDF splitter, or PDF editor
  • You distribute malware or harmful content through our PDF tools
  • Legal action is required to protect PDF Master Pro or other users
Account Recovery: If your access to PDF tools is suspended due to a misunderstanding or technical issue, please contact our support team for assistance with account recovery.

Effects of Termination:

Upon termination of your access to our PDF tools:

  • Your right to use PDF Master Pro's PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor immediately ceases
  • Your account and associated data will be deleted (if applicable)
  • Files currently being processed may be removed from our servers
  • Outstanding premium subscriptions may be cancelled
  • You must discontinue all use of our PDF tools services

Survival of Terms:

Certain provisions of these Terms of Service will survive termination, including intellectual property rights, disclaimers, limitations of liability, and any obligations that by their nature should survive termination.

10. Modifications to Terms of Service

PDF Master Pro reserves the right to modify these Terms of Service for our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor services as our platform evolves and legal requirements change.

Notice of Changes to PDF Tools Terms:

When we make material changes to these Terms of Service affecting our PDF tools:

  • We will provide at least 30 days advance notice of significant changes
  • Notice will be displayed prominently on our PDF tools platform
  • Registered users will receive email notification about terms changes
  • Changes will be highlighted on this Terms of Service page
  • The "Last Updated" date at the top of this page will be revised

Types of Modifications:

Modifications to our PDF tools Terms of Service may include:

  • Updates to acceptable use policies for PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor
  • Changes to usage limits or restrictions on PDF tools functionality
  • Additions of new features or services to our PDF tools platform
  • Updates to privacy practices and data handling for PDF tools users
  • Changes to liability disclaimers and legal protections
  • Modifications to account terms and premium features

Acceptance of Modified Terms:

Your continued use of our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor after the effective date of any modifications constitutes acceptance of the revised Terms of Service. If you do not agree to the modified terms:

  • You should discontinue use of our PDF tools platform
  • You may delete your account if you have one
  • You should not upload new files for processing
  • Previously agreed terms will govern any pending transactions
Regular Review Recommended: We encourage users to periodically review these Terms of Service to stay informed about their rights and obligations when using our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor services.

Version Control and Historical Terms:

PDF Master Pro maintains version control of our Terms of Service:

  • Each version is dated and archived for reference
  • Previous versions may be made available upon request
  • Major changes are summarized in our changelog
  • Legal disputes will reference the terms in effect at the time of the incident

11. Governing Law and Dispute Resolution

These Terms of Service for PDF Master Pro's PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor are governed by applicable laws and regulations. This section outlines the legal framework and dispute resolution procedures.

Governing Law:

These Terms of Service and your use of our PDF tools platform shall be governed by and construed in accordance with the laws of the jurisdiction where PDF Master Pro operates, without regard to conflict of law principles.

Dispute Resolution Process:

Before pursuing formal legal action regarding our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor services, we encourage the following resolution process:

  • Direct Communication: Contact our support team to discuss the issue
  • Good Faith Negotiation: Attempt to resolve disputes through discussion
  • Mediation: Consider mediation if direct negotiation fails
  • Arbitration: Binding arbitration may be required for certain disputes

Jurisdiction and Venue:

Any legal proceedings related to these Terms of Service or your use of our PDF tools must be brought in the courts of competent jurisdiction where PDF Master Pro is headquartered. You consent to the personal jurisdiction of such courts.

Limitation of Actions:

Claims related to our PDF tools, PDF converter, PDF merger, PDF splitter, or PDF editor must be filed within one (1) year after the cause of action arose, or such claims will be permanently barred.

Alternative Dispute Resolution: We are committed to resolving disputes fairly and efficiently. Many PDF tools-related issues can be resolved through our customer support without formal legal proceedings.

Class Action Waiver:

You agree that disputes related to our PDF tools services will be resolved individually and not as part of a class action, collective action, or representative proceeding.

Severability:

If any provision of these Terms of Service is found to be unenforceable, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

International Users:

Users accessing our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor from outside our primary jurisdiction acknowledge that they are responsible for compliance with local laws and regulations in their jurisdiction.

12. Contact Information and Support

PDF Master Pro is committed to providing excellent support for users of our PDF tools, PDF converter, PDF merger, PDF splitter, and PDF editor services. We maintain multiple channels for user communication and support.

Customer Support for PDF Tools:

Our support team is available to help with questions about our PDF tools, technical issues, account problems, and general inquiries:

  • Email Support: support@pdfmasterpro.com
  • Response Time: We aim to respond to PDF tools support inquiries within 24 hours
  • Available Hours: Support is available Monday through Friday, 9 AM to 6 PM (local time)
  • Priority Support: Premium users receive priority support for PDF tools issues

Technical Support for PDF Tools Issues:

For technical problems with our PDF converter, PDF merger, PDF splitter, or PDF editor:

  • Provide detailed description of the issue you're experiencing
  • Include information about your browser, operating system, and file types
  • Attach screenshots if they help illustrate the problem
  • Mention which specific PDF tools you were using when the issue occurred

Business Inquiries:

For business partnerships, enterprise solutions, or commercial licensing of our PDF tools:

  • Business Email: business@pdfmasterpro.com
  • Enterprise Solutions: Custom PDF tools solutions for large organizations
  • API Access: Integration opportunities for PDF tools functionality
  • Volume Licensing: Special arrangements for high-volume PDF tools usage

Legal and Compliance Inquiries:

For legal matters, privacy concerns, or compliance questions related to our PDF tools:

  • Legal Email: legal@pdfmasterpro.com
  • Privacy Officer: privacy@pdfmasterpro.com
  • Copyright Issues: dmca@pdfmasterpro.com
  • Data Protection: Questions about how we handle data in our PDF tools

We're Here to Help!

Whether you need assistance with our PDF converter, have questions about PDF merger functionality, need help with PDF splitter features, or want to learn more about our PDF editor capabilities, our support team is ready to assist you.

Feedback and Suggestions:

We value user feedback to improve our PDF tools platform:

  • Feature Requests: Suggest new PDF tools or enhancements
  • User Experience: Share your experience with our PDF converter, PDF merger, PDF splitter, and PDF editor
  • Bug Reports: Report issues or unexpected behavior in our PDF tools
  • General Feedback: Any suggestions for improving our PDF tools platform

Social Media and Community:

Stay connected with PDF Master Pro and other users of our PDF tools:

  • Follow us for updates about new PDF tools and features
  • Join our community discussions about PDF processing and document management
  • Get tips and tricks for using our PDF converter, PDF merger, PDF splitter, and PDF editor effectively
  • Participate in beta testing of new PDF tools features

Thank you for choosing PDF Master Pro for all your PDF tools needs!
We're committed to providing the best PDF converter, PDF merger, PDF splitter, and PDF editor experience possible.

Additional Resources

Privacy Policy

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FAQ

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Support Center

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